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Bridging Digital Experience Best Practices from Internet Companies to Telecom Operators - LotusFlare

A Light Reading video featuring Terry Guo where he describes how LotusFlare brings best practices from Internet companies to Telecom Operators and key trends such as 5G and eSIM shaping the Telecom world.

White Papers
5G: Racing Up the Wrong Hill?
5G: Racing Up the Wrong Hill?
In this White Paper, we propose that to realize a positive return on their 5G investment, Telecom Operators must also include a compelling digital customer experience in their 5G roadmap.
The New eSIM Customer Experience
The New eSIM Customer Experience
In this White Paper, we look at some of the current challenges Telecom Operators face when deploying eSIM and the solution developed by LotusFlare to make eSIM activation quick and easy.
Digital Network Operator®
Digital Network Operator®: Bridging Operators with the OTT Experience
Explore how Telecom Operators can adopt the best practices of leading Internet companies to deliver a 5-store customer experience, in app transactions and higher margins.
Digital Customer Channel
Digital Customer Channel
Learn why it is critical for your Enterprise to have outstanding apps and website for continuity of operations and higher margins.
Product Data Sheets
Contextual Engagement Platform
Contextual Engagement Platform
CEP lets you design and deliver effective campaigns that drive retention, engagement, and monetization. In a single console you can manage SMS, in app, web push and email campaigns.
Dynamic Product Platform
Dynamic Product Platform
DPP is a cloud-based solution that lets Telecom Operators launch innovative data products and new monetization strategies in real time, and in just a few clicks. Create app-based offers and bundles with the most popular apps, while retaining full control of charging and provisioning.
Unified Product Catalog
Unified Product Catalog
Meet the LotusFlare Unified Product Catalog. It enables the fast deployment of new offers, bundling telecom products (voice, data, SMS) with popular content (video, music, gaming), across any type of product catalog: prepaid, post-paid, roaming, wireline, broadband, and 3rd party VAS or e-commerce products.
Converged Charging System
Converged Charging System
Learn how you can help your subscribers control their costs and customize their plans, while you enjoy a more reliable system and faster time-to-market.
eSIM Cloud
eSIM Cloud
Meet LotusFlare’s Converged Charging System, a cloud-native, 5G-ready solution that includes a real-time engine for rating, balance management and charging for all services, payment methods and business segments.
Digital Network Operator
Digital Network Operator
The 5G-ready, cloud-native digital BSS stack to help Telecom Operators win in the digital age.
Rewards & Referral
Rewards & Referral
LotusFlare has built an industry-leading Rewards and Referral program that drives engagement and retention. This is an essential tool to create differentiated and innovative product experiences for your customers.
Building A 5 Star Digital Channel
Building A 5 Star Digital Channel
When it comes to delivering digital products and services, users have very high expectations and will not remain loyal to brands who do not deliver a 5-star experience. LotusFlare’s digital solution consists of a set of modular components used to create end-to-end digital customer journeys for multiple use cases.
Customer Success Stories
Globe Switch
Globe Switch: Raising ARPU by 20% with a Digital Brand
Digi: Building a 100% Digital Mobile Brand
Digi: Building a 100% Digital Mobile Brand
Ookyo: Deploying DNO™
Ookyo: Deploying DNO™ for a Leading Mobile Operator
Growth Services
Growth Services: Driving $20 Million annual reduction in OpEx for a Tier 1 US Telecom Operator
Indosat: Building a World-Class Self-Care App
Indosat: Building a World-Class Self-Care App
Permata Bank
Permata Bank: Driving Digital Growth for a Leading Bank in Asia
Digicel: Increasing Revenue and Customer Loyalty With A New Digital Experience
Digicel: Increasing Revenue and Customer Loyalty With A New Digital Experience
Videos
Growth Platform
Learn about the LotusFlare Growth Platform, the next-generation platform to acquire, engage and monetize on your digital channels.
Digital Network Operator® (DNO™)
See how DNO™ lets Telecom Operators deliver an awesome and fully digital mobile experience, just like the ones provided by the most loved OTT apps.
Bridging Digital Experience Best Practices from Internet Companies to Telecom Operators
Our Co-Founder and VP of Product, Terry Guo, is interviewed by Light Reading. Terry describes how LotusFlare bridges best practices from Internet companies to Telecom Operators, and key industry trends including eSIM.
Contextual Engagement Platform by LotusFlare
To win in digital you need to send the right offer, to the right customer, at the right time. Our Contextual Engagement Platform helps Telecom Operators build and deliver personalized, contextual campaigns in real-time and with only a few clicks.

Discover how we can help you!